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How to Set Up Aladdin Connect on a Genie Opener

Install the Aladdin Connect app and add a device. Genie Connect models have Wi-Fi built in and set up through the app. Most other openers made after 1993 that have safety sensors can use the Aladdin Connect retrofit kit.

Works for:
Genie openers with built-in Aladdin Connect, and most other sectional-door openers through the retrofit kit.

Written by the ClearTech Garage Doors team in Winnipeg and checked against manufacturer documentation. Updated .

Before you start

  • A 2.4 GHz Wi-Fi network and its password (WPA or WPA2)
  • The Aladdin Connect app
  • A decent Wi-Fi signal in the garage, about two bars on your phone

Step by step

  1. Step 1: Open the Aladdin Connect app, create an account, and choose to add a device.

  2. Step 2: Choose your setup type: an opener with Aladdin Connect built in, or the retrofit kit.

  3. Step 3: For the retrofit kit, mount the module near the opener and follow the kit's instructions. Some kits include a battery-powered door position sensor that goes near the top of the door.

  4. Step 4: Follow the app to connect to your home Wi-Fi.

  5. Step 5: Test open and close from the app with the door in sight.

Still not working? Here is what it usually is.

  • The phone was on a 5 GHz network during setup. Use the 2.4 GHz network.
  • The garage Wi-Fi signal is too weak, especially in detached garages.
  • The retrofit kit doesn't work with LiftMaster or Chamberlain yellow-button openers or one-piece doors. Those need myQ instead.

We diagnose the whole system, opener, door, sensors, and remotes, and tell you plainly whether it's a quick fix or time for a new unit.

Sources

This guide was checked against the following manufacturer and industry documents.

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